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Home  About Us Capitalbeds History |
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TERMS AND CONDITIONS:
These terms and conditions of sale constitute a binding agreement between Capital beds limited and its customers which
applies to all purchases of products by you from our website.
- All delivery dates are given in good faith but are subject to matters beyond
the control of the company and are only approximate.
- The customer is responsible for checking both the dimensions of the goods when purchased and for ensuring that
the same goods can be accommodated into the customer property. (Checking the width of doorways and stairways etc.). Return of goods
will not be accepted nor refunds given as a consequence of errors on the part of the customer in this respect.
- Where goods are requested to be delivered, such delivery is limited to the customers
previously notified address and only as far as the front door. The goods may be
taken into the customers property but we accept no liability for any loss or
damage.
- The goods will remain the property of the company until the full balance has been paid and cheques have cleared.
- Cancellation Under The Consumer Protection (Distance Selling) Regulations you have special rights as
a consumer when you shop from home. You may cancel your order within seven days of receiving your purchase. Details
on your Consumer Protection can be viewed at the following sites:
http://www.opsi.gov.uk/si/si2000/20002334.htm
http://www.opsi.gov.uk/si/si2005/20050689.htm
- Returns When you cancel an order or part of an order, the goods must be returned in the
original packaging. You are responsible for the goods prior to return and for
insuring or bearing the cost of the items until they are received by us. Any
packaging or postage cost incurred in returning the goods will be your responsibility.
When receiving returned goods that have, in our opinion, been used, altered,
damaged or are in any other way unfit for resale or return to the manufacturer
for a credit, we will withhold any monies due, advise you in writing within 14
days of any such intention and describe the nature of any such refusal to
refund. During any period thereafter the goods will be retained by us for a period
of no longer than 30 days and be available for inspection by any interested
parties, experts, or witnesses. Thereafter, unless the subject of further legal
claims, the goods will either be destroyed or at their request returned to the
original purchaser, at their expense, following the signing of a release form
as provided by us.
- On CANCELLATIONS and Reselections we reserve our right to recover the cost of return,
which would be deducted from the refund amount or added to any upgrade. The charges are as follows:
Single sized goods £40.00
Double sized goods £50.00
King sized goods £60.00
Super King goods £80.00
Sofa Beds 15%
- Damaged Items Capital Beds Ltd only contracts professional
delivery companies to deliver the orders, unfortunately, accidents damaging
your ordered items may occur. While this happens extremely rarely, we do ask
our customers to thoroughly inspect the goods at the time of arrival and note
all comments on damage in their delivery note. Customer is also asked to
photograph the damages, call us when this occurs at 0844 800 7935 and e-mail
the photographs of damages to capitalbeds@email.com within 3 working days of delivery. If the
damages are not promptly and fully noted and reported, we might not be able to
assist customers with later claims.
- Delivery You are responsible for providing a safe and reasonable means of access from the public highway
to the place of delivery. If our delivery staff considers that access is unsafe, then we will not deliver the goods
until safe access is provided. You are obliged for provide any required parking permits in advance. Most of our
furniture requires minimal assembly (beds, sofa beds etc), unless other arrangements
are made with Capital Beds Ltd, it is the responsibility of the buyer to assemble the product and to dispose of
any/all packaging in a responsible manner.
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CUSTOMER SERVICES CONTACT DETAILS
Capital Beds Ltd
60-64 Market Street
Watford
WD18 0PX
Tel: 0844 800 7935 (Open Monday to Saturday 9.30am – 5.30pm)
Email:capitalbeds@email.com
Company registration number: 5290080
VAT registration number: 849 3470 93
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